Contact

Submit a project inquiry

Talk to us about your cosmetics project.

Whether you have a product idea, a specific inquiry, or an existing project—you can reach our customer service team directly via our contact form. We’ll get back to you as soon as possible after you submit the form.

Please fill in the required fields so that we can process your request effectively.

I am interested

Submit an inquiry

I am a supplier

Start a supplier inquiry

Inquiry from a prospective buyer

Company *

Contact person *

Phone number *

Email *

Desired service

Product Request

Privacy Policy *

I have read and accepted the privacy policy.

We will get back to you personally as soon as possible.

Here's what happens next after you submit your request

Once you have filled out the contact form, your inquiry will be forwarded to our customer service team. A representative will review your information and contact you personally to discuss the next steps.

The benefits of working with us

Contacting us directly
Clarification of Requirements & Feasibility
Initial Assessment of Services, Volumes, and Implementation

Supplier Inquiry

Company *

Contact person *

Phone number *

Email *

Performance

Product Request

Privacy Policy *

I have read and accepted the privacy policy.

We will get back to you personally as soon as possible.

Here's what happens next after you submit your request

Once you have filled out the contact form, your inquiry will be forwarded to our customer service team. A representative will review your information and contact you personally to discuss the next steps.

The benefits of working with us

Secure transmission
State-of-the-art encryption
Maximum data protection

FAQ

: Frequently Asked Questions | Contact Us

How can I get in touch?

To submit an inquiry, we recommend using the contact form on the website or sending an email. This ensures that your inquiry is forwarded directly to the appropriate contact person. While inquiries by phone are generally accepted, we recommend contacting us in writing to ensure your inquiry is handled efficiently.

Why is contacting us via the form or email preferred?

Submitting a written inquiry allows you to provide important information about the project directly. This facilitates quick internal assignment, ensuring that the appropriate expert can get back to you with a qualified response.

How quickly will I receive a response?

Once we receive your inquiry, we will review it internally and forward it to the appropriate contact person. You can generally expect a response within a few business days.

Who responds to an inquiry?

Depending on the nature of the inquiry, it will be forwarded to the appropriate department. A specialist from that department will then contact you to discuss your request.

What information should be included in the request?

To ensure the fastest possible processing, we recommend that you provide some basic information in advance, such as:

Product type or industry
Desired service (e.g., bottling, contract manufacturing, packaging)
planned quantities or project scope
Desired time frame or project start date
Contact information for feedback

The more information you provide, the more accurately we can address your inquiry.

Can I submit a non-binding inquiry?

Yes, of course, you are welcome to submit non-binding inquiries. We would be happy to see how we can assist you with your request.

Will the inquiry be treated confidentially?

All information provided will be treated confidentially and used solely for the purpose of processing your inquiry.

Is it possible to schedule a consultation?

As part of the follow-up, we would be happy to schedule a face-to-face meeting or a virtual appointment to discuss the details of the project.

Can existing customers also use the contact form?

Yes, you can also use the contact form or send an email for existing projects or questions about ongoing orders. Your inquiry will be forwarded to the appropriate department.

What happens after the initial contact?

After the initial inquiry, you will typically receive a response from the appropriate contact person. We can then discuss further details about the project, any specific requirements, and the next steps.